The Marketing Minds Series #2 with Joanne Pearson @Jaguar Landrover.
A delve into the mind of some amazing people in Marketing. This week – Jo Pearson, Global Customer Insight Director at Jaguar Land Rover.
Marketers are under immense pressure to deliver measurable results. Return on Ad Spend (ROAS) has become a critical metric, pushing us to sometimes favour lead generation over brand building. Lead generation offers immediate, quantifiable outcomes, making it an attractive focus for those accountable for proving the effectiveness of their marketing spend. However, this short-term focus can undermine long-term success. Building brand awareness is essential for creating a sustainable, trusted presence in the market. So, the question arises: can you build a brand and generate leads simultaneously? My belief is yes you can – but it requires a strategic approach.
Lead generation is undeniably important. It directly impacts sales and provides clear, trackable data. Marketers can easily measure the number of leads generated, conversion rates, and the overall cost per lead. These metrics are tangible and provide a straightforward way to demonstrate ROI. As a result, many marketing campaigns are heavily skewed towards lead generation, often at the expense of brand-building activities.
While lead generation drives immediate results, brand building is crucial for long-term success. A strong brand establishes trust, fosters loyalty, and differentiates a company from its competitors. Brand awareness can lead to higher conversion rates, as consumers are more likely to purchase from a brand they recognise and trust. Furthermore, a well-established brand can command premium pricing and enjoy higher customer retention rates. Neglecting brand building can result in a lack of market presence, making it difficult to sustain growth over time.
A holistic marketing ecosystem views brand building and lead generation not as separate stages but as interconnected elements of a broader strategy. This perspective integrates various marketing efforts, repurposing content and ensuring they work together to build brand equity and generate leads simultaneously. Here’s how:
Content marketing serves as a bridge between brand building and lead generation. By creating valuable, informative content tailored to the specific needs and pain points of your audience, you can establish your brand as an industry authority while also attracting and nurturing leads. For B2B marketers, platforms like LinkedIn offer an ideal environment to share long-form content, whitepapers, and case studies that build brand credibility and generate leads.
The use of marketing automation and customer relationship management (CRM) systems can streamline the integration of brand building and lead generation efforts. These tools allow for personalised communication, lead scoring, and segmentation, ensuring that marketing messages are relevant and timely. For example, LinkedIn’s robust targeting capabilities combined with CRM data can help tailor messages to the right audience, enhancing both brand perception and lead conversion.
With marketing budgets often squeezed, how can we marketers effectively combine brand building and lead generation? For me, the key lies in creating a unified marketing campaign that leverages the strengths of both strategies. Here’s how:
Artificial Intelligence (AI) is a hot topic at the moment – and I can certainly see how it can enhance both brand-building and lead generation efforts. AI enables hyper-personalisation by analysing vast amounts of customer data to deliver tailored content and recommendations. It also aids in advanced segmentation, enhanced lead scoring, and optimising content for various marketing channels. These capabilities allow for more effective and efficient marketing strategies, ensuring that the right message reaches the right audience at the right time.
Combining brand building and lead generation is not only possible but arguably essential for sustainable growth. While the pressure to demonstrate immediate ROI may push marketers towards lead generation, neglecting brand building can have long-term repercussions. By integrating both objectives into a single marketing campaign plan, marketers can create a balanced approach that drives immediate results and builds a strong, trusted brand for the future. This strategic blend ensures that marketing efforts are both measurable and impactful, catering to short-term needs without sacrificing long-term success.
If you’d like help with developing marketing activity that strikes a balance between brand building and lead generation GingerTree Marketing can help. Get in touch today.